We are using Securus every day because it is the only company that has been good to us while we try to make calls to family. I know that you might not have thought that you need to have an account to call the jails, but you need to have Securus on your side when you are ready to call. The company has set up a very secure network, and they want to be sure that they can get the calls in as soon as possible. We know that it was hard to wait, and the only way that we could get the calls out was to be sure that we could check in with family.
I am trying to keep the family together with all these phone calls, and I have noticed that it is a lot easier to help the family to check in by offering them options with Securus that allow them to see. I know that a lot of us had no idea that we could have a video chat with my cousins who are in prison, but we have done very well with these phone calls because they let us see my cousins.
We talk every day because we know that we can get results from these calls quickly. We are trying to share information with people who are in jail, and we also know that it will be very hard for us to check in unless we have made some changes that will really benefit everyone. That is why we chose Securus because they allow us security and a better call quality.